Direction questions

1.  Where is the Printing Service?

User can use the LRC printing service located at Circulation Desk, Level 1, or the printing service on the right of the main entrance to LRC building.

2.  Where can I pay the LRC membership fee?

     - Full-time CTU undergraduate students: one year fee has been taken when registering the new units for the new  semester.

     - Other users (postgraduate students, students taking double degree, non-CTU users) should contact the staff at the Circulation Desk on level 1 to do registration and fee payment.

3.  Where can I borrow and return the books?

At the Circulation Desk on Level 1 of the LRC. Just present your library card and borrowed items to the staff.

4.  Who and where should I contact to be issued a new library card when the old one was lost or damaged?

Please contact the staff at the Circulation Desk on Level 1 of the LRC.

5.  Where can I submit my thesis?

Please contact Mr. Trieu Van Trong at the Circulation Desk on Level 1 of the LRC.

6.  As part of the graduation procedure, I need to be certified that I have no outstanding library fees or books. Who can I contact to request for the certification?

Contact Mr. Trieu Van Trong at the Circulation Desk on Level 1 of the LRC during office hours: Monday – Friday (except Monday afternoon), 7:30 – 10:30, and 13:30 - 16:30.

7.  Where can I find the theses of the previous courses?

Printed Master and Doctoral theses collection is placed on Level 3 of the LRC. In addition, users can access the electronic undergraduate and postgraduate theses on the LRC’s Digital Collection webpage http://digital.lrc.ctu.edu.vn/digital/. Log-in account is the same as computer account that is issued by Can Tho University.

8.  Does the LRC provide the instant library-card-photo service and how much is the charge?

Yes, we do and we encourage users to use this service to enable us to have good photos for issuing library cards. Please contact Mr. Trieu Van Trong at the Circulation Desk on Level 1 of the LRC.

The charge for taking photo is 10,000 VND/ per photo

9.  Where can I borrow CDs that accompany the books?

At Audio-Visual (AV) Service on Level 3, LRC. However, this collection is for in-house use only.

10.  Where can I borrow foreign language materials and accompanying CDs, VCDs, DVDs or watch films with English subtitles?

At the AV Service on Level 3, LRC

11.  Where are the WCs located on each floor of the LRC?

       - Level 1: Front precinct of LRC, next to the Cafeteria

       - Level 2: Behind the after-reading sorting shelves

       - Level 3: Behind the Periodical Shelves

       - Level 4: On the right of the IT Office

12.  Who can I contact to rent the Seminar or Conference Rooms?

       - Contact the LRC Administration Staff on Level 4, LRC

       - Email: This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.

       - Tel: 0710 3831 565 (or 0710 387 2259)

13. Where can I connect to the wireless in LRC?

 There are wireless areas in all of the 4 levels of the LRC. No account required.

14.  Where can I register the Information Literacy classes? How much is the fee for each class?

Register at the Reference Desk on Level 2, LRC. The fee is 20,000 VND/ per learner/ per class. However, there are free classes every Thursday mornings. Each class typically lasts 2 – 2 hours and a half. The LRC information literacy program is composed of 4 modules:

1. Exploring LRC learning materials

2. Effective internet searching

3. Exploring LRC databases

4. Citation & Referencing

15.  Where can I register to be the LRC Volunteer?

Contact Mr. Le Trong Hieu at the Reference Desk on Level 2 of the LRC or from the Reader Club website.